How To Create A Professional Business Email (2023) | Titan Email

In this blog, we will share how to create business emails for small businesses using the email service called Titan.

It is absolutely essential for small businesses to set up a professional business email.

This will ultimately help you establish authority and credibility with all your contacts.

Popular email services from Google, Microsoft (and others) are great, however they can become quite expensive and are usually more suited for larger organizations.

So, how can you simply set up and use a professional, user-friendly, affordable and more appropriate email service for your small business?

That’s exactly what we’re going to cover in this practical, small business email tutorial on how to get a business email!

We will walk you through the step-by-step on how to get started and use business emails with what we believe is one of the best small business email services available called Titan.

It’s time to stop using unprofessional emails that end with @gmail.com or @outlook.com.

And shift over to using professional emails like sales@yourbusiness.com, info@yourbusiness.com or stewart@yourbusiness.comand more!

Let’s get into it!

What is Titan?

Titan is a rapidly growing, user-friendly and affordable yet dedicated professional email service designed for small businesses.

Their focus is dedicated to the small business marketplace by making their professional email service affordable and easy to use and set up for anyone.

This means anyone can use and benefit from their services!

Titan also offers essential features that popular tools like Outlook and Google workspace have overlooked, and focuses more on the needs of specialists and small businesses.

Basically, Titan is taking over as the number one small business email solution – when people want to create business email, they are now finding Titan as their solution!

They are continually growing and adding new features.

Titan is one of the rising best in-class solutions for simple powerful professional business emails.

They were also rated the highest with a 4.8 out of 5 for email software in the email category on g2.

Additionally, you can read Titan’s funding information from ‘Auttomatic’.

After researching, testing and understanding the value that this product offers small businesses, we believe you’ll be interested in learning about this affordable, simple and dedicated email service.

In this tutorial, we’re going to share how this platform helps enable small businesses to reach out to prospects, follow up and effectively automate processes, reminders and more to easily grow their business and brand through professional email activities.

How to create business email?

With that being said, let’s dive straight into this Titan ‘create business email’ review so you can get up and running with creating business emails for your small business!

1. Getting Started With Titan

Get started with Titan for FREE here

 *The link above is an affiliate link, which means we will get a commission if you upgrade to a paid plan (with no extra cost to you). This helps support our education-based website and we thank you in advance!

To arrive at Titan’s website, head over to your browser and type in ‘titan.email’.

This will take you to their website.

2. Titan Partners

It is important to note that Titan works through partnerships.

When you’re ready to get started with Titan, you’ll need to choose an appropriate partner that hosts Titan’s email service.

Once you’re on Titan’s website:

• Navigate down to enter your email address

• Simply add your email address in the ‘Enter your email address’ box.

• Navigate over and click ‘Get Titan’.

That will then generate a list of different companies that Titan currently partners with (see screengrab).

Titan partners with and offers its professional business email service to small businesses through companies like Name.com, Hostinger, Wordpress.com, and more.

This means there are a few ways that you can get started with Titan:

1. You can either purchase a standalone professional email service from a company like Hostinger or Name.com and simply set up your business emails from there.

2. Alternatively, you can choose one of these companies, for example, Wordpress.com.

• Create a website through Wordpress.com.

• Purchase a domain and hosting.

• And also Titan for your business emails.

This can be all bundled together.

If you are interested in learning how to set up a website with Wordpress (if you do not have one already), check out our beginner step-by-step guide here.

3. Pricing

Let’s take a look at Titan’s pricing.

• You can get started with one professional email and one user for just $1 per month!

• This provides you with everything you need from a professional email service.

It’s important to note that the pricing does change slightly, depending on what partner you go with (see screengrab).

Titan Vs Google Workspace and Microsoft?

Google workspace:

Pricing starts from around $6 per user per month.

This can quickly add up for small businesses, depending on how many users you want to add, or how many professional business emails you want to create.

If you’re interested in learning more about Google’s email services, check out our Gmail video here for more information

Outlook business email with Microsoft 365:

Pricing starts from around $6 per user per month.

So, both platforms are around the same price.

In addition to being more expensive, many small business owners don’t make the most of all the tools and apps that these larger email services offer.

Watch our full comparative guide for Google workspace vs Microsoft 365.

Let’s go ahead and dive into Titan and navigate through all the impressive features that Titan offers for small businesses!

4. Setting up Titan Emails

Once you’ve taken the time and chosen one of the partner companies that you want to get started with:

All you need to do is connect your domain to your Titan email.

To do this:

• Set up MX records for your domain name.

This might sound daunting, but we promise it’s actually really straightforward and easy to do.

Depending on the Titan partner that you choose, it’s super easy to set up your domain with Titan.

You can check out this resource guide from Titan to help you navigate through this simple setup process.

• Simply choose the guide that is relevant to you (select the guide that relates to the partner you chose).

• The guide will walk you through the process of how to set up MX records.

5. Signing Up And Logging Into Your Titan Account

For the purpose of today’s tutorial, we have already created and set up a brand new Titan account ready to go.

We’ll go ahead and log into our Titan account. 

• Take your time to sign up by clicking ‘Sign up’.

• We’ll meet you inside Titan.

Here we are inside Titan, we have logged into the web version of Titan.

6. Titan Mobile App

One of the things we love about Titan business email is that they have an app that you can also download on your mobile device.

You can access the app through both iOS and Android devices.

The mobile app is great for managing all your business emails on the move.

One of the features we love about their mobile app is the ability to integrate directly with their calendar.

• Click on ‘Calendar’. This is located in the bottom right-hand corner of your mobile app.

• This is where you can view, edit and manage all your calendar events!

• You can also create new events within the app by clicking the ‘+’ icon, located in the upper right-hand corner of your calendar.

This makes it incredibly convenient to schedule and manages all your new events no matter where you are.

7. Emails

Let’s jump back into the web version.

Before we get started – It’s important to note that your email storage (per account) starts at around 10GB to 50GB. (This depends on the partner that you end up signing up with Titan through).

As you can see up in the top left-hand corner, we have one business email here with Titan (see screengrab).

However, you can add additional accounts if you like.

This means you can manage multiple emails within one account.

You can add, for example, info@yourbusiness.com or sales@yourbusiness.com, or even admin@yourbusiness.com.

You can manage multiple business emails within one account.

To add additional emails:

• Navigate down to ‘Add account’.

• Type in the Titan email account you want to add.

• Type in your password.

• Select ‘Add account’.

Let’s exit this.

Next, we’re going to dive into all of the incredible features that this professional email suite offers.

Essentially all of Titan’s features enable productivity and collaboration for small businesses.

In addition to Titan, there are many incredible apps you can choose to increase productivity for your small business.

Read more: Best 5 FREE productivity apps for small business

8. Composing An Email

Let’s compose our first email. 

• Simply navigate up to the blue icon on the upper-left section of your screen (to the right of your email account name).

• This icon is called ‘Compose’ and will allow you to compose a new email and generate a new pop-up window for your email.

• Expand this pop-up window (see screengrab).

• Simply add a recipient.

• Add a subject name (what your new email is about).

Below the subject, there are four features.

We’ll walk you through it down below.

9. Enabling Email Tracking (Read Receipts)

This allows us to either enable or disable email tracking.

Essentially, by enabling email tracking, you’re going to be notified when your email has been opened by your recipients.

We’re going to keep that enabled, for now, however, you can disable this feature by:

• Simply click on ‘Email tracking’.

• Click on ‘Email tracking’ again (If you want to turn it off again)

10. Follow-up Reminders

• Click on ‘Reminders’.

• You can then set up a reminder. For example – ‘if no reply, remind me in two days’.

• You can also click on any other options suggested if you want a different reminder (see screengrab).

You can create custom date and time:

• Simply click ‘Pick a date and time’.

• Choose the date and time you want.

For the purpose of this tutorial, we are going to click on ‘in two days’.

What does this mean?

Basically, if there’s no reply to this email, we’ll get a follow-up reminder reminding us to follow up with this recipient.

11. Email Templates

Next to ‘Reminders’, you’ll see ‘Email templates’.

This allows you to access and create your own templates. Follow the steps below to navigate around this feature:

• Click on ‘Email templates’.

• From here, you can choose a premade template from the ‘Template library’ (see screengrab).

• Navigate down.

For the purpose of this tutorial, we will click on the ‘Introduce connect to people’ template.

(You can select any of the other options if you like).

This will bring up the selected template.

As you can see with this template example (see screengrab), all we need to do is:

• Replace each of the ‘name’ brackets with the correct name.

• Replace the ‘industry’ bracket with the correct industry.

• Replace the ‘him/her’ bracket with the relevant pronoun.

• Replace the ‘location’ bracket with the correct location.

You can replace all brackets with relevant information in this specific email.

Essentially, templates reduce the time friction of creating emails over and over again.

You can just create or select premade templates and edit them to your liking.

We love how this feature is built into Titan!

What about creating new templates?

• Navigate back up to templates.

• Scroll down and select ‘Create a new template’.

• You can either turn your composed email into a premade template.

Or

• You can create a completely new template from scratch by simply typing in an email you want to save as a template.

Again, this will save you time, rather than creating the same email response over and over again.

• Exit out of ‘Create new template’.

We’re going to use the default template we selected earlier.

12. Contact Groups

To group specific contacts, follow these steps:

• Navigate back up and you’ll see next to ‘Templates’ you have ‘Contact groups’.(see screengrab).

• Click on ‘Contact groups’.

• Head down and select ‘Create a new contact group’.

• From here, you can add a ‘Contact group name’ 

• For example, we will add the organization name ‘Syndeo’.

• Next, navigate down and add all the people that are associated with this organization.

• Click on ‘Create’.

• This will create your contact group.

• Head back up to the very top left-hand corner and click on the group of small dots (see screengrab).

• These are your ‘Apps’.

Your apps are:

1. Mail
2. Calendar
3. Contacts

Now, we have the contacts app selected (we’ll talk more about apps and the contacts app later on).

Basically, you can manage:

• Your contacts by selecting ‘My contacts’.

• Your contact groups by selecting ‘Contact groups’.

We have ‘Contact groups’ selected (see screengrab) you’ll see we have one contact group that we created earlier called ‘Syndeo’.

You can add new contact groups like the one we created by:

• Navigating up and selecting ‘New contact group’.

• You can also edit your existing contact groups by clicking on your contact group.

We’ll head back to our mail tab, and back to the business email that we started composing earlier in this tutorial.

• Navigate back up and select ‘Contact groups’.

• You can now select the new contact group that you’ve just created.

That’s going to add all the recipients that are part of that contact group.

• Navigate down to the bottom of the email that you’re composing.

• Here you’ll see a bunch of formatting options. (These are very similar to other email services).

Take the time to go through these different formatting options.

13. Send Later (Schedule)

When you’ve finished composing and formatting your email, you’re ready to send your email.

You have two choices when you’re ready to send your email:

• You can choose to send the email now by clicking ‘Send’.

• You can send this email later by clicking ‘Send later’.

If you click on ‘Send later’, you have the option to schedule your email at the following options:

1. Tomorrow
2. Monday morning.
3. You can also choose a custom date and time by selecting ‘Pick a date and time’ (see screengrab). This will then bring up a calendar.

All you need to do is:

• Click on ‘Schedule send’ once you’ve added a date and time when you want to schedule this email to send out.

As you can see, Titan makes it extremely easy to navigate through all the important features that you would typically use in your day-to-day emailing.

Basically, Titan makes its features easily accessible when you actually need them.

For example, with a few clicks, you can access all these different features that are relevant to composing an email.

14. Formatting Your Email

Next, we’ll exit that and head back to the email we’ve been composing.

• Navigate down.

• Next to ‘Send later’, you can click on ‘Formatting options’ to choose to hide the formatting options.

You can also attach and insert the following into your email using the buttons next to ‘Formatting options’.

1. Attach files.
2. Attach images.
3. Insert emojis.

15. Titan Signature Builder (Email Signature)

Next to that, we can insert an email signature.

If you haven’t already created an email signature, when you click on ‘Insert signature’, you’ll see ‘No signature’.

It is important you take the time to create your professional business email signature, as this will help you build trust, authority, and credibility with your recipients.

To create a new email signature:

• Simply click ‘Create a signature’.

That’s going to generate the preferences for this email account

• Go ahead and name your email signature.

• Then come down and simply create your email signature.

• You can use the basic formatting options below the name of your signature to format it to your liking.

• We will quickly add an email signature (see screengrab).

The great thing about creating your email signature directly inside Titan is your email signature formatting remains the same.

It won’t look all messy and unformatted in your recipient’s inbox, which is a common issue with many email services.

Once you’ve created and are happy with your email signature:

• Simply come down and click ‘Save’.

• Here you have the option to select your default email signature.

We’re going to keep our new email signature selected.

• Click exit.

• Navigate down to ‘Insert signature’.

• Click on the signature that you just created.

As you can see our email signature has been added to our email (see screengrab).

Because we added this email signature as our default email signature, every time we compose a new email this email signature will be automatically inserted.

You can also create an email signature outside of Titan.

Before we go ahead and send this email to our contacts (or our contact groups) we’re going to quickly replace all of the placeholder texts as previously mentioned.

Once you’ve replaced the default placeholder texts, you’re ready to send this email!

• Simply clicking ‘Send’.

• Navigate up to ‘Sent’ (which you can find in the left-hand side bar).

• You can see that our email was sent.

Read more: How to create an email signature with Canva and Designhill.

16. Read Receipts (View)

• Click on ‘sent’ on the left-hand side

• If you hover over your email, you’ll see a little green eye icon.

Because the icon is green, this identifies that our email has been read.

You can also check who has opened your emails by following these steps:

• Click on ‘Read receipts’ (the eye icon) on the right-hand side.

• This will generate the email you sent.

From here, you can click on the four headers above your email to perform any of these given actions:

1. Delete
2. Star
3. Mark unread.
4. Print conversation.

This busineess email tracking feature allows you to identify if your contacts are engaged, or if they’re not interested!

Additionally, you can refresh your account if you want up-to-date, real-time information about who has opened your business email.

• Firstly, head back over to the ‘Read receipts’ eye icon at the upper right-hand corner of the screen.

• Next to this on the right-hand side we have ‘Refresh’.

• This allows us to refresh our account.

17. Titan Help And Support

Next to ‘Refresh’, we have ‘Help’. To access this feature:

• Click on ‘Help’.

• Navigate down to visit ‘The help center’ for support with any issues you might be facing.

• Below this, you can click on ‘Report a bug’.

or

• You can click on ‘Request a feature’, depending on what type of help you need.

• Below this, you can click on ‘Chat with support’.

One of the features we love about Titan is that they offer 24/7 chat support.

Most email services don’t provide this level of support, which is essential, especially for small businesses!

Titan also offers IMAP and POP3 protocol support, as well as enterprise-grade security

Basically, you’ll have complete peace of mind when using this business email service with all of the different types of support and security they offer.

18. Priority Inbox

A cool feature that Titan offers is ‘Priority Inbox’.

What does this mean?

This basically allows us to sort and manage the most important business emails coming into our account based on important contacts or important domains.

To set up your Priority Inbox:

• Head back over to ‘Inbox’.

• Navigate over to the far right-hand corner and click on ‘Settings’ (next to ‘Refresh’).

• Select ‘Preferences’.

• Scroll down and select ‘Priority Inbox’.

• Go ahead & turn on the ‘Priority Inbox’ 

• From here, you can prioritize specific email addresses by simply typing these into the search bar.

• Then, press ‘Add’.

• You can also click on ‘Priority domains’ and add specific domains.

For example, let’s type in the domain name for us ‘syndeo.co.nz’, then click on ‘Add’. (see screengrab)

You will see that the domain was successfully added down.

Now, all emails with this domain will be sent directly to our ‘Priority Inbox’.

If we then exit out of this, you’ll see we now have two inboxes: 

1) Other 

2) Priority Inbox

A Priority Inbox lets you focus on conversations that matter to you, and reduces the time spent navigating through all the messy and different emails that you receive.

19. Dark Mode

The dark mode is where you can change the theme of your account to a ‘dark’ theme.

To enable dark mode:

• Navigate your way back over to settings.

• Head down and click on ‘Enable dark theme’.

This will change your entire account into this dark theme (see screengrab).

If you want to change it back, all you need to do is:

• Click on ‘Enable dark mode’ again.

This feature is totally based on your personal preferences.

For the purpose of this tutorial, we’re going to turn it back off.

20. Preferences

One of the things you can manage under your Preferences is your account information.

To navigate around your Account:

• Head back up to ‘Settings’ again.

• Click on ‘Preferences’.

• Navigate over to ‘Account’ 

• Add your name in the ‘Your name’ section. This means your name will become visible to your email recipients.

• Under that, you can add and edit your password recovery email.

• Below this, you have access to your email account storage, so you can see how much storage space you have left in your account.

In addition to accessing account information, Preferences is the place where you can access any general information.

To navigate around your General settings:

• Select ‘General’.

Here you’ll see basic information you can edit like:

• Display language

• Unread counter time

• ‘Time Format’, and more

21. Titan Push Notifications

Next, under ‘General’, you’ll see ‘Notifications’.

From here, you can select to enable push notifications for two different options:

• Show notifications when I receive a new message in my Inbox

• Show notification when someone opens my email

You have the option to turn those push notifications on or off by simply ticking or unticking each option.

Below ‘Notifications’, you’ll see ‘Email tracking’, which we have already discussed earlier.

Again, this is where you can enable or disable your email tracking.

22. Titan Rules (Automation)

Below ‘Email tracking’ we have ‘Rules’.

Rules are an exciting feature!

So what are the rules?

Follow the below steps to learn more about rules for this business email software:

• Click on ‘Create a new rule’.

• You can select a condition by clicking on ‘Select a condition’. We will select ‘Has attachment’.

• Then, select an action by clicking on ‘Select an action’. We will select ‘Move to’ and select what place we want it to move to 

This means that when we receive an email that has an attachment, we can move it to a specific folder.

We haven’t created any custom folders yet. If you want to create a new folder so you can complete this rule, you can do the following:

• Exit out of ‘Rules’ and ‘Preferences’.

• Select ‘Add folder’ to add your own folders to manage different emails to the left-hand side bar

• From there, you can go back to ‘Rules’ and complete the rule by adding to the correct folder.

Basically, setting up rules allows you to streamline the process of actually managing your different emails or manually acting on those emails.

For example, moving specific emails to specific folders.

Think about creating rules as basic automations.

Below ‘Rules’, we have ‘Priority Inbox’ and ‘Signatures’ which we’ve mentioned previously.

23. Email Forwarding

Do you have another Email Inbox and want those business emails to be sent directly to your Titan account too?

You can set up Email forwarding within Titan.

You can find these settings:

• Below ‘Signature’ we have ‘Forwarding’. 

For example, if you have a Gmail account, you can send those emails that arrive in your Gmail account directly into your Titan account.

All you have to do is:

• Click ‘Add’ under ’Bring emails in’.

You also have the option to set up ‘Forward Emails’ going out.

This is if you want your emails to arrive in your Inbox (as well as a different email Inbox).

This could be for another team member, or it could be another email that you use.

Let’s say a backup email.

To enable this:

• Click ‘Add’ under ‘Forward emails out’.

24. Titan Vacation Responder

Below ‘Forwarding’, you have ‘Vacation responder’.

This is where you can simply set up automated replies to incoming messages when you’re away!

To set this up, all you have to do is:

• Simply click on ‘Vacation responder on’. (see screengrab).

You can add the dates that you’re away and you can also customize the automated message

When you’re back in the office:

• Simply click on ‘Vacation responder off’.

25. Import Contacts

The last heading under ‘Preferences’ is ‘Import contacts’.

In just a few clicks, you can simply import your contacts from your Gmail account by selecting ‘Import contacts from Gmail’.

You can also import your contacts from a CSV file.

Follow these easy steps below:

• Click on the drop-down next to ‘Import contacts from CSV file’.

• Next, all you need to do is click ‘Select CSV file’. 

For example, if you want to move from a different email service to Titan, all you need to do is:

• Download the CSV file from your old account, then upload those there.

Lets exit out of ‘Preferences’

26. Left-Hand Side-Bar

Your left-hand side-bar is the place where you can navigate around your emails

This is where you can see the following categories:

• New folders.
• Drafts
• Scheduled (emails).
• Trash
• Archive
• Spam
• Sent
• Inbox

27.  Apps

In the top left-hand corner above your left-hand sidebar, we have ‘Switch apps’ which we mentioned briefly earlier.

Again, this consists of your:

• Mail
• Calendar
• Contacts

To switch apps:

• Simply click on the app you want to switch to.

28. Calendar App

Let’s click on the ‘Calendar’ top left-hand corner of the apps.

This is where you can manage your integrated calendar.

Follow the steps below to navigate around your calendar:

• On the left side of your calendar, you can choose the relevant account (if you’re managing multiple email accounts).

• Below that, we can also create a new calendar by selecting ‘Add calendar’.

• From here, you can create a new event by clicking ‘New event’ at the top.

This is where you can schedule and edit a new event into your calendar

Remember, you can also do this on the mobile app!

29. Contacts App

We briefly talked about contacts earlier.

This is where you can manage all your contacts, as well as your contact groups.

Follow the steps below to learn how to navigate around the Contacts app:

• Exit out of your calendar.

• Navigate back over to the left-hand corner of the apps.

• Click on ‘Contacts’.

• If we click on ‘Contact groups’, we’ve just got one contact group that we created earlier.

• If you navigate over to ‘My contacts’, this is where you’ll see all your imported contacts.

• Now, if you navigate up to ‘New contact’, this is where you can simply add new email contacts.

30. Email Responses

We’ll exit that and show you how to check your email responses below:

• Navigate back over to apps on the left-hand corner

• Head back to our mail.

• Select your ‘Inbox’.

• We can come down and click on the email we created earlier.

As you can see, we have had a response to the email we sent earlier.

This is the interface of your email conversations and your email threads

Best Email Service Providers for Small Businesses (Video Tutorial)

That is everything that we wanted to cover to help you get started and navigate through all the essential features that Titan has to offer small businesses!

Before we finish up, we want to reinforce that we believe this professional email service is an ideal and more affordable option for small businesses that do not require extensive and complicated apps and features (that other popular email services offer).

Basically, this email service is the best bang for your buck!

Also personally, the user navigation blows us away and is the easiest we’ve seen in a tool like this.

This shows the dedication to creating a tool for small business owners that are usually non-tech savvy.

We are personally looking forward to the future features that they will release in the coming months and years!

So, if you’re looking for a more affordable and value-packed alternative to other products that are on the market, then Titan is a great option for you and your small business.

That is it for this Titan review and tutorial!

We hope this tutorial demonstrated how you can use Titan for your small business email requirements.

Thanks again Titan for sponsoring this tutorial.

Click the video below If you’d like to watch our full in-depth video tutorial on how to set-up and use Titan for your business emails!